Terms and Conditions


This web site is owned and operated by AllergyTrain Pty Ltd


ACN: 140 792 221

ABN  72 140 792 221


All purchases and use of the web site is conditional on the acceptance of the terms and conditions. If you do not agree to these Terms of Use please leave the site. Please Contact Us, if you have any queries about our Terms and Conditions.


These Terms and Conditions may be changed or modified at any time. It is your responsibility to check the Terms and Conditions for any modifications that may have taken place.


Use Of The Website


AllergyTrain grants you a limited, revocable and non-exclusive license to access and make personal use of this web site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of AllergyTrain P/L. This license does not include any resale or commercial use of this web site or its content; any collection and use of product listings, descriptions, or prices; any derivative use of this website or its contents.


Comments, Testimonials, and Suggestions


AllergyTrain enables site visitors to provide comments, testimonials, and suggestions on the website. If you submit comments or suggestions to the website, you grant AllergyTrain a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, sell, market, distribute, and display such comments, testimonials, and suggestions throughout the world in any media. Any material, information or idea you transmit to or post on this website by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by AllergyTrain for any purpose whatsoever, including, but not limited to, marketing products, without any compensation to you. Notwithstanding the foregoing, all personal data provided to AllergyTrain will be handled in accordance with AllergyTrain’s privacy policy.


You are prohibited from posting or transmitting to or from this web site any unlawful, threatening, invasive of privacy, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law, or that AllergyTrain deems inappropriate in its sole discretion.


You also grant AllergyTrain the right to use your first name that is submitted with any review or comment, if any, in connection with such comments, testimonials, and suggestions. You will indemnify AllergyTrain for any and all claims and liabilities resulting from content you supply. AllergyTrain has the right, but not the obligation, to monitor and edit or remove any activity or content. AllergyTrain takes no responsibility and assumes no liability for any content posted by you or any third party.




At Allergy Train, we aim to be a source of nutritional and food hypersensitivity information to guide you in your journey through an elimination diet or in learning to live on a restricted diet. However, the information provided on our site is for educational purposes only and should never be used to diagnose food hypersensitivity or other medical conditions. It is very important you talk to a health professional such as a doctor and a dietitian before you undertake any kind of dietary elimination process or restricted diet. For more on our disclaimer click see Disclaimer.


Pricing including GST (Goods and Services Tax)


All Prices displayed are inclusive of GST (Australian Goods and Services Tax) which is applied at the rate of 10% in cases where GST is applicable.




Currently payments can be made by PayPal and direct deposit. If you wish to pay by direct deposit, please Contact Us. In the near future payments will be able to be made by VISA, Mastercard or Bankcard.


See our Payment, Delivery and Returns for more information


Order Confirmation Email

You will be required to register your details before purchasing from Allergy Train so that we have your shipping and contact details. It is your responsibility to keep these details up to date. When you have placed your order, Allergy Train will send you a confirmation of your order via email.  Please check your order confirmation carefully, and advise immediately if there are any discrepancies. Your confirmation advice is your receipt of purchase.  It is the purchaser’s responsibility to ensure that shipping addresses are accurate. Allergy Train will not take responsibility for incorrectly entered delivery addresses.


GST (Goods and Services Tax)


All Prices displayed are inclusive of Australian Goods and Services Tax (GST) applied at the rate of 10% if GST is applicable.




See our Returns Policy.




Whilst we endeavour to process your order on the same day as payment is received, please allow 24-48 hours for us to process your order, particularly at peak times.


Estimated shipping time is between 1 and 5 days for most major Australian cities. Regional areas and remote locations may take longer. For further details see 'Shipping


All deliveries are made by Australia Post or other couriers as deemed necessary.


Local pick up is not possible as we do not have a retail store.

Competition T&Cs

  • Competitions are run by Hopper HQ and are open to Australian residents aged 18 years or over except employees of Hopper HQ and their close relatives and anyone otherwise connected with the organisation or judging of the competition
  • There is no entry fee to enter our competitions.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • Route to entry for competitions and details of how to enter are via newsletter, https://www.instagram.com/hopper_hq_aus/ and/or https://www.facebook.com/hopperHQ.com.au/
  • Multiple entries are allowed unless otherwise specified. 
  • Closing date for entry will be a week after competition start unless otherwise specified. After this date the no further entries to the competition will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • Specific rules of the competitions will be prescribed within the competition outline in newsletter or social media but general rules are as followed:
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

  • The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

  • The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

  • The winner will be notified by email and/or DM on Twitter/Facebook and/or letter within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

  •  The promoter will notify the winner when and where the prize can be collected /delivered.

  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australia data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

  • Promotions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. 

  • Images submitted in our competitions maybe used on social media or in marketing material.